FAQ

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently asked questions

Is this an original product?

Yes. All products are original designs created by our team. We continuously release new models.

Why might the product have small imperfections?

Due to the manufacturing process, some items may have minor burrs or rough spots in certain areas. This is normal for this production method. If this bothers you, please do not place an order.

How long does shipping take?

Orders are usually processed within 1–3 business days after payment confirmation. Estimated delivery time is 7–15 business days, depending on your location and shipping method.

Please note that delivery times may occasionally be affected by customs processing or carrier delays

What payment methods do you accept?

We accept major credit/debit cards and other payment methods available at checkout.

Can I cancel my order?

Orders can only be cancelled before they have been processed for shipment. Once an order has been shipped, it can no longer be cancelled.

Can I return my order?

Yes. You may request a return within 14 days of receiving your order, provided that the item is unused, undamaged, and in its original condition and packaging.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

How can I contact you?

You can reach us through:

  • The contact form on our website
  • Instagram
  • Email: studio.bricknoir@gmail.com

We usually reply within 24 hours.